Epicor Propello powers some of the largest nonprofit thrift chains in North America, including Goodwill of Greater Detroit.
ThriftCart powers the independents, the regionals, and the faith-based shops that don't have an enterprise IT team behind them.
Both serve thrift, but the question isn't which is better. It's which fits the operation you actually run.
Last updated: May 2026
*If you encounter inaccuracies or require updates, please contact us.
Thrift workflows differ enough from general retail that platform-level focus shapes everything downstream.
Logging donated goods, building donor records, and printing tax receipts at intake.
Rotating discounts by tag color moves merchandise off the floor without manual reprice work.
A checkout prompt asking customers to round up the total generates incremental mission revenue on every transaction.
Donor pickups need appointment management, route optimization, and driver assignment in one place.
Clothing-by-the-pound and bulk goods need the register to price from a scale reading.
Board reports, grant applications, and donor metrics need formats that aren't standard retail dashboards.
Donated inventory doesn't arrive with purchase orders, barcodes, or predictable SKUs.
Internet outages shouldn't stop transactions.
Running 20+ thrift locations under one nonprofit requires implementation muscle that mid-market tools often lack.
Knowing what you'll pay before booking a demo affects how nonprofit boards evaluate vendors.
Thrift workflows differ enough from general retail that platform-level focus shapes everything downstream.
Logging donated goods, building donor records, and printing tax receipts at intake.
Rotating discounts by tag color moves merchandise off the floor without manual reprice work.
A checkout prompt asking customers to round up the total generates incremental mission revenue on every transaction.
Donor pickups need appointment management, route optimization, and driver assignment in one place.
Clothing-by-the-pound and bulk goods need the register to price from a scale reading.
Board reports, grant applications, and donor metrics need formats that aren't standard retail dashboards.
Donated inventory doesn't arrive with purchase orders, barcodes, or predictable SKUs.
Internet outages shouldn't stop transactions.
Running 20+ thrift locations under one nonprofit requires implementation muscle that mid-market tools often lack.
Knowing what you'll pay before booking a demo affects how nonprofit boards evaluate vendors.
Switching POS systems is disruptive.
The right support shortens the learning curve and gets you back to selling faster.
Epicor onboards customers through its professional services team, with implementation typically scoped per customer and rolled out in waves for multi-store operations.
A documented case study describes a one-store-per-week cadence across a large nonprofit chain.
Support runs through a ticketed system with response times that vary by contract tier.
The support team covers Epicor's full retail portfolio rather than thrift specifically, so thrift-specific configuration questions may take more triage than they would on a vertical-focused platform.
ThriftCart's onboarding covers inventory import, system configuration, and staff training shaped around your donation intake and pricing cycle from day one.
Implementation runs in weeks rather than months for most independent and regional operators.
Every plan includes 24/7 in-house support, and when you call, you reach someone whose entire focus is thrift store operations rather than a generalist support queue.
