Skip to main content
Build your POS
Schedule a demo

Solutions ITW vs. ThriftCart:
Which thrift store POS is right for you?

Solutions ITW's DGR 5.0 is purpose-built for the secondhand industry, with backroom production, POS, donation processing, and employee throughput tracking in one platform.

For stores that want e-commerce and AI automation on top of that, Cordance bundles in Upright Labs and pearldive AI under the "Complete Thrift Ecosystem" name.

That's multiple products across multiple vendors. Here's how that compares to ThriftCart.

Last updated: April 2026

solutions itw vs thriftcart
Solutions ITW vs. ThriftCart

At a glance:

Solutions ITW

The Cordance thrift store ecosystem

In October 2024, Cordance made a strategic growth investment in Solutions ITW, which makes Solutions DGR 5.0 — a donated goods management platform that covers both backroom operations and in-store POS.

Cordance also owns:

  • Upright Labs, an e-commerce platform that lists donated items across eBay, ShopGoodwill, and Shopify.

  • Secure Retail, which makes S-TAGS production software that integrates with DGR 5.0 to link tagging and sorting to the sales floor.

  • pearldive AI, an AI-powered workflow automation layer.

Cordance markets these products together under the "Complete Thrift Ecosystem" brand, with a pitch centered on unified data across your backroom, in-store, and online operations.

The customer base skews heavily toward large Goodwill organizations — Solutions ITW serves 35 resale partners across the US.

ThriftCart

One system, built for thrift retail

ThriftCart handles the full operation on one platform.

Donation tracking, pickup scheduling, inventory, the register, color-tag markdown cycles, sell-by-weight, roundup donations, donor tax receipts, loyalty programs, and reporting all live in the same system.

There's one support team, one invoice, and one place to look when something isn't working.

ThriftCart serves independent thrift stores, faith-based resale shops, Habitat for Humanity ReStores, and mission-driven nonprofits of every size.

Pricing is published publicly, and the platform runs on standard hardware with no proprietary equipment required.

Solutions ITW: Pricing

Hardware

Hardware pricing for the ecosystem is not publicly listed.

DGR 5.0 supports floor scales, cash scales, magnetic stripe readers, and 2D/3D barcode scanning — exact hardware requirements are available through a direct sales conversation.

Software

Payment processing

ThriftCart: Pricing

Hardware

Software

Payment processing

What a thrift store owner actually pays

As far as we can tell, getting a cost estimate for the Cordance ecosystem means at least three separate conversations: one for Solutions ITW (DGR 5.0), one for Upright Labs, and one for pearldive AI.

Upright Labs is the only product with a public starting price ($250/month), and it's based on a percentage of your online sales volume. The other components are fully custom-quoted.

ThriftCart's Startup plan is $99/mo and already covers POS and marketing tools on any hardware you choose. Stepping up to Core or Plus brings in the full donation lifecycle, color-tag cycles, multi-store management, and accounting connections.

Support and onboarding are included with every tier.

Solutions ITW vs. ThriftCart:

Full feature comparison

*If you encounter inaccuracies or require updates, please contact us.

solutions itw logo
ThriftCart-logo-svg
Features

Straightforward system architecture

Whether your operation runs on one platform or three affects everything from daily troubleshooting to contract renewals.

No
Yes
POS and in-store checkout

The register your team uses every shift has to be fast, reliable, and manageable for whoever is working that day.

Yes
Yes
Donation intake tracking

Tracking donated goods from arrival through sorting, pricing, and the sales floor is the core workflow of a thrift operation.

Yes
Yes
Pickup scheduling

Coordinating donor pickups means managing appointments, drivers, and routes simultaneously.

No
Yes
Color-based discounting

Color-tag rotation keeps merchandise moving and gives shoppers a reason to visit more often.

Yes
Yes
E-commerce capabilites

High-value donated items can generate significantly more online than on the store floor.

Yes
Yes
Roundup donations

A prompt at checkout asking customers to round up to the nearest dollar generates mission revenue from every transaction.

Yes
Yes
AI workflow automation

AI-powered sorting, pricing, and listing tools can reduce time-to-shelf and increase sell-through without adding headcount.

Yes
No
Inventory management

Donated inventory is unpredictable — every item is unique, quantities are irregular, and stock turns constantly.

Yes
Yes
Employee tracking

Knowing how many items each processor tags per hour gives managers data to improve production without guesswork.

Yes
Yes
Donor CRM

For nonprofits, the relationship with donors doesn't end at drop-off.

Yes
Yes
Sell-by-weight

Bulk categories like clothing by the pound need the register to calculate price from a scale reading.

none -
Yes
Reporting & analytics

Thrift store leadership needs to understand which categories are moving and how the operation performs, in formats accessible to non-analysts.

Yes
Yes
Multilocation management

Running more than one store means centralizing reporting and keeping pricing consistent without separate logins per location.

Yes
Yes
solutions itw logo
ThriftCart-logo-svg
Features

Straightforward system architecture

Whether your operation runs on one platform or three affects everything from daily troubleshooting to contract renewals.

No
Yes
POS and in-store checkout

The register your team uses every shift has to be fast, reliable, and manageable for whoever is working that day.

Yes
Yes
Donation intake tracking

Tracking donated goods from arrival through sorting, pricing, and the sales floor is the core workflow of a thrift operation.

Yes
Yes
Pickup scheduling

Coordinating donor pickups means managing appointments, drivers, and routes simultaneously.

No
Yes
Color-based discounting

Color-tag rotation keeps merchandise moving and gives shoppers a reason to visit more often.

Yes
Yes
E-commerce capabilites

High-value donated items can generate significantly more online than on the store floor.

Yes
Yes
Roundup donations

A prompt at checkout asking customers to round up to the nearest dollar generates mission revenue from every transaction.

Yes
Yes
AI workflow automation

AI-powered sorting, pricing, and listing tools can reduce time-to-shelf and increase sell-through without adding headcount.

Yes
No
Inventory management

Donated inventory is unpredictable — every item is unique, quantities are irregular, and stock turns constantly.

Yes
Yes
Employee tracking

Knowing how many items each processor tags per hour gives managers data to improve production without guesswork.

Yes
Yes
Donor CRM

For nonprofits, the relationship with donors doesn't end at drop-off.

Yes
Yes
Sell-by-weight

Bulk categories like clothing by the pound need the register to calculate price from a scale reading.

none -
Yes
Reporting & analytics

Thrift store leadership needs to understand which categories are moving and how the operation performs, in formats accessible to non-analysts.

Yes
Yes
Multilocation management

Running more than one store means centralizing reporting and keeping pricing consistent without separate logins per location.

Yes
Yes

What do real thrift store owners say?

Solutions ITW reviews

Solutions ITW, Upright Labs, and pearldive AI are not listed on G2, Capterra, or Software Advice. Independent third-party reviews are not publicly available.

Solutions ITW serves 35 resale partners across the US. They're large organizations running a mature system at scale. Documented results from independent operators or non-Goodwill stores are not publicly available.

ThriftCart reviews

ThriftCart has a 4.7/5 rating (30 reviews) on Capterra and a 4.9/5 rating on Google (60 reviews).

Reviews are from thrift store owners and operators.

Owners regularly mention the all-in-one workflow, the speed of getting volunteers trained on the register, and the support team's specific knowledge of thrift operations.

Operators running multiple locations reference the consolidated reporting as something that saves real time before board meetings and grant submissions.

Onboarding & support

Going live on a new POS means retraining every cashier, every volunteer, and every manager on the floor.
The support behind the software determines whether that transition takes a week or costs you a quarter.

 

Solutions ITW

Solutions ITW custom-tailors onboarding to each organization.

The team has published documentation suggesting a 12-month ROI window as the baseline expectation for new customers, which reflects the implementation complexity typical of enterprise-level software.

For stores adding Upright Labs and pearldive AI, each product has its own implementation process and support contact. Questions that span your backroom and your e-commerce workflow may involve two different teams.

 

ThriftCart

ThriftCart's support team is in-house, available 24/7, and included on every plan at no extra cost. When you call or message, you're talking to a team that works exclusively with thrift stores.

Onboarding covers everything from inventory import and system configuration to hands-on training for staff and volunteers, built around your donation intake, pricing cycle, and operational workflows from day one.

Many publicly listed reviews praise the ThriftCart support team, with one owner saying, "Support is amazing, quick and efficient. Training was very thorough, and they stayed with me until I was comfortable."

 

Which POS system
is right for your thrift store?

This comes down to what's keeping you up at night.

Solutions ITW makes sense if you:

  • Run a large Goodwill operation and want a system with documented results in that environment
  • Have meaningful online resale revenue and need multi-marketplace e-commerce (eBay, ShopGoodwill, Shopify)
  • Have the organizational resources for a multi-vendor implementation and ongoing management
  • Need serialized employee throughput tracking linked to revenue

ThriftCart makes sense if you:

  • Run an independent thrift store, faith-based resale shop, or mission nonprofit
  • Want one system managing donations, the register, donor CRM, marketing, and reporting together
  • Need pickup scheduling and donor tax receipts built into the platform
  • Want to know what you're paying before any sales conversation
  • Prefer 24/7 support from a single team that knows your store's full operation

Still comparing?

A comparison page gives you the facts, but seeing the system run your actual workflows is different. If ThriftCart looks like a fit, the fastest next step is a walkthrough.

Frequently asked questions

Is Solutions ITW a full POS system?

Yes — Solutions DGR 5.0 includes a native POS with touch-screen design, automated color-tag discounting, self-service kiosk, contactless RFID checkout, and line-busting options.

That's a meaningful upgrade from earlier versions.

For a truly "complete" setup, Cordance bundles DGR 5.0 with Secure Retail/S-TAGS (production), Upright Labs (e-commerce), and pearldive (AI automation) — so you're evaluating a multi-product ecosystem, not a single platform.

 

What is the Cordance thrift ecosystem?

How much does the Solutions ITW ecosystem cost?

Does the Cordance ecosystem work for non-Goodwill thrift stores?

Does ThriftCart have e-commerce for thrift stores?

How has Solutions ITW changed recently?